How it Works
How does billing work?
Can I keep my programs with my local utility?
What if my gas and electric bill are combined?
Will I still receive bills from my local utility?
Are there any fees or sign up charges?
What is a Clean Energy Statement?
When will I receive my first bill?
When is my utility paid?
How do I update my payment information?
How do I delay a payment?
How is my bill date determined?
Do I need to pay my bills myself once I sign up?
What if I have automatic payments set up with my utility/bank and you?
Can I still receive my bill directly from my utility?
I have recently been billed by Arcadia Power, when should my payment post?
Can I change my bill date?
Why can’t I add a checking account?
Can I get a paper bill?
What forms of payment do you accept?
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